ABOUT US
Led by Indiana Physicians
ISMA Insurance Agency's Board of Directors is made up of five physicians with extensive leadership experience, including Dr. William Mohr (President), Dr. Heidi Dunniway (Secretary/Treasurer), Dr. Gordon Hughes, Dr. Rhonda Sharp, and Dr. Stephen Tharp.
CONTACT US
Location
Our Aim
We aim to be the insurance partner that cares more - focusing on the individual and possessing a unique understanding of physician and medical practice needs.
ISMA Insurance Agency is a
wholly-owned subsidiary of
Meet the Team
Tom Martens
Director of Insurance
(317) 454 7734
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Rachel Patting
Client Service Representative
(317) 454 7717
Jolene Collins
Insurance Coordinator - Billing Specialist
(317) 454 7733​
John Enderle
Insurance Account Manager
(317) 454 7732
Tom manages the overall administration for ISMA-sponsored insurance plans and the Medical Practice Consortium, including maintenance of eligibility, premium administration and customer service. He has extensive experience with group and individual health insurance.
Rachel supports medical practices insured through the Medical Practice Consortium in the operation of their group benefits programs. She provides training and support to subscribers in the understanding and usage of their benefits.
Jolene works with clients on the renewal of existing policies; answers questions about eligibility, benefits, billing and claims; and processes premium invoices and payments. She also troubleshoots claims issues with the carrier.
John helps manage the marketing and renewal process for new and existing employer groups, coordinating with clients and carriers. He enjoys building relationships by managing the day-to-day needs of group contacts and subscribers.